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De-Escalation & Communication Strategies
A dynamic conversation about using strategic communication techniques and other non-physical methods to stabilize, slow down, or ease the intensity of challenging situations. The focus is on defusing tensions and creating space for calm, constructive dialogue—without resorting to force. Together, we’ll explore both effective and ineffective examples of engaging with people in an elevated emotional state. We’ll also look at the interplay between high emotions and low rational thought, and how...
Last seen 2026-09-27T00:02:25.813Z. Price and availability may change.